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Discover how to identify and optimize customer touchpoints to enhance engagement and boost sales. Learn key strategies to map the customer journey, improve interactions, and create a seamless experience across multiple channels. Strengthen relationships and drive conversions with effective customer touchpoint management.

Customer Touch Points: How To identify Customers Effectively

Learn how to define Customer Relationship Management (CRM) and its significance in modern business.

Defining Customer Relationship Management (CRM)

Providing exceptional customer support requires more than just being polite. Discover the 11 essential skills that will help you create memorable experiences for your customers and set your business apart from the competition. Learn how to communicate effectively, empathise with customers, resolve issues with ease, and more. Start building a customer-focused culture today!

Mastering the Art of Customer Service: 11 Essential Skills for Unforgettable Customer Support

Explore Typof's robust features designed to enhance your online store. From AI-driven automation to seamless marketplace integration, discover why Typof is the top Shopify alternative in India.

Typof Features: Powerful Tools to Transform Your E-commerce Store

Discover effective customer retention strategies proven to foster sustainable growth for your business.

Customer Retention Strategies: Proven Methods for Sustainable Growth

Self-customer service in eCommerce empowers shoppers to find answers and resolve issues independently through FAQs, chatbots, knowledge bases, and AI-driven support. It enhances customer experience, reduces response time, and improves efficiency. Learn how self-service tools can boost satisfaction and streamline your online store’s support system.

What Is Self Customer Service in Ecommerce?

Learn how to conduct a customer behavior analysis to understand buying patterns, improve marketing strategies, and boost sales. Discover key steps, tools, and tips to analyze your customers effectively perfect for ecommerce businesses using platforms like Typof.

How to Conduct a Customer Behavior Analysis

Discover the pivotal metrics crucial for optimizing your e-commerce website's performance. From conversion rates to customer acquisition costs, learn how to leverage data-driven insights for sustained growth and profitability.

Key Metrics to Analyze and Track for Your E-commerce Website

Discover the 7 critical metrics that every DTC (direct-to-consumer) founder should be tracking to ensure the success of their business. From customer acquisition cost to churn rate, learn how to stay ahead of the competition and optimize your business strategy.

7 Key Metrics Every DTC Founder Should Monitor for Business Success

Learn how to use a customer health score to boost sales by identifying at-risk customers, enhancing retention strategies, and uncovering upsell opportunities. Discover effective metrics, best practices, and actionable insights to maximize customer satisfaction and drive revenue growth.

How to Use a Customer Health Score to Improve Sales